Privacy Policy

1. Information We Collect

Plumbing Services in Waterbury, CT operates the website located at https://plumbingwaterbury.com. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website or contact our service desk.

When you call our phone number ((207) 419-2600) or email our support desk ([email protected]), we may collect personal information such as your name, telephone number, service address in the Waterbury area, and specific details regarding your plumbing system.

2. How We Use Your Information

We use the information we collect solely to:

• Dispatch licensed plumbing technicians to your residential or commercial property.
• Provide accurate estimates, invoices, and plumbing service records.
• Communicate arrival windows and technician updates regarding ongoing repairs.
• Comply with municipal permit requirements through the City of Waterbury Department of Inspections.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We share information only when strictly necessary to execute plumbing services (such as submitting municipal permit filings) or when required by law or utility safety regulations (e.g. gas leak notices to Eversource).

4. Analytics and Cookies

Our website may use standard anonymous website analytics to assess website performance, page load times, and phone call click interactions. These tools collect non-personally identifiable technical information such as device type, browser version, and pages visited.

5. Contact Us

If you have questions about this Privacy Policy, please contact our office:

Plumbing Services in Waterbury, CT
232 Bradley Ave
Waterbury, CT 06708
Phone: (207) 419-2600
Email: [email protected]